Shipping policy

Gen Lit Podcast Store Shipping Policy
Thank you for choosing to purchase Gen Lit Podcast merchandise! We aim to provide you with a smooth and efficient shipping experience. Please review our shipping policy below:

1. Shipping Methods and Delivery Times
We offer standard shipping for all orders, which typically takes 3-8 business days for delivery. Please note that delivery times may vary based on your location and any unforeseen circumstances such as weather conditions or postal service delays.

2. Order Processing Time
Once you place your order, it will be processed within 1-3 business days. This processing time includes the production of your customized items and preparing them for shipment. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Costs
Shipping costs are calculated based on the weight and size of your order, as well as your shipping destination. The shipping charges will be displayed at checkout before you finalize your purchase.

4. Shipping Address
Please ensure that you provide a complete and accurate shipping address when placing your order. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. Double-check your address to ensure it is correct and recognized by USPS.

5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the USPS website.

6. Issues with Delivery
If you encounter any issues with the delivery of your order, such as delays or missing packages, please contact our customer service team as soon as possible. We will work with you to resolve any issues and ensure your satisfaction.

7. Shipping Restrictions
Currently, we only ship within the United States. We are unable to process international orders at this time.

8. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please reach out to our customer service team at genlitpodcast@gmail.com. We are here to help!